TopTrade Challenge
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Terms of Service

Effective Date: March 23, 2025  |  Last Updated: March 23, 2025

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and TopTrade Challenge ("Company," "we," "us," or "our"), governing your access to and use of our mobile application, website, and all related services (collectively, the "Services"). Please read these Terms carefully before using our Services.

1. Acceptance of Terms

By accessing, registering for, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any policies and guidelines incorporated by reference (including our Privacy Policy). If you do not agree to these Terms, you must not access or use the Services.

We reserve the right to modify these Terms at any time. Material changes will be communicated through the App, via email, or by posting a revised version on our website. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

2. Nature of Services

2.1 Simulated Trading Platform

TopTrade Challenge is a simulated trading challenge platform. All trading activity conducted on the platform is performed using virtual (simulated) capital only. No real money is deposited, invested, or placed at risk during any trading activity on the platform.

2.2 Not Financial Services

The Company does not provide:

  • Investment advice or recommendations;
  • Financial advisory, brokerage, or asset management services;
  • Real trading accounts or access to live financial markets;
  • Guarantees of profitability in real-world trading.

Trading results achieved on our simulated platform are not indicative of, and should not be construed as a guarantee of, future real-world trading performance. Past performance is not indicative of future results.

2.3 Educational Purpose

The Services are designed to provide a skill-assessment and educational environment where users can test and improve their trading strategies in a risk-free, simulated setting.

3. Eligibility

To use the Services, you must:

  1. Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher);
  2. Not reside in a restricted jurisdiction where the use of our Services is prohibited by applicable law or regulation;
  3. Provide accurate, complete, and current registration information;
  4. Have the legal capacity to enter into a binding agreement.

We reserve the right to refuse service, terminate accounts, or restrict access to the Services at our sole discretion if eligibility requirements are not met.

4. Account Registration and Security

4.1 Account Creation

To access certain features of the Services, you must create an account by providing a valid email address and creating a password. You may also be required to provide additional personal information as part of the registration process.

4.2 Account Security

You are solely responsible for:

  • Maintaining the confidentiality of your account credentials;
  • All activities that occur under your account;
  • Immediately notifying us at [email protected] of any unauthorized use or suspected security breach.

The Company shall not be liable for any loss or damage arising from unauthorized access to your account due to your failure to safeguard your credentials.

4.3 One Account Per Person

Each individual may maintain only one active account. Creating multiple accounts to circumvent platform rules, exploit promotions, or abuse free trials is strictly prohibited and may result in immediate account termination.

5. Challenge Rules and Mechanics

5.1 Challenge Structure

Challenges consist of one or more evaluation phases, each with defined parameters including:

  • Profit Target: The minimum profit threshold that must be achieved through closed positions;
  • Daily Loss Limit: The maximum net loss permitted in any single trading day (calculated in CET/CEST timezone);
  • Maximum Drawdown: The maximum cumulative loss permitted relative to the initial account balance;
  • Minimum Trading Days: The minimum number of distinct calendar days on which at least one trade must be executed;
  • Trading Period: The duration within which the evaluation must be completed (if applicable; many plans offer unlimited time).

5.2 Phase Transitions

Upon successful completion of an evaluation phase:

  • A new simulated trading account will be created for the next phase;
  • The account balance will be reset to the initial balance of the selected plan;
  • New login credentials will be provided through the platform;
  • All open positions must be closed before phase completion is recognized.

5.3 Challenge Failure

A challenge is deemed failed if, at any point during the evaluation:

  • The daily loss limit is breached;
  • The maximum drawdown threshold is exceeded;
  • Any other applicable rule is violated.

Failure determination is calculated in real-time and is immediate and irrevocable. Failed challenge accounts are permanently closed and cannot be reinstated. No refunds will be issued for failed challenges.

5.4 Challenge Completion

Upon completion of all evaluation phases, users may claim applicable rewards through the platform's dashboard, subject to the reward terms described in Section 7.

6. Fees and Payments

6.1 Challenge Fees

Participation in paid challenges requires a one-time exam fee as displayed on the pricing page at the time of purchase. All prices are denominated in United States Dollars (USD) unless otherwise specified.

6.2 Payment Methods

We accept payments via:

  • Cryptocurrency (processed through third-party payment gateways);
  • Fiat currency / credit/debit card payments (processed through third-party payment processors).

All payment processing is handled by third-party providers subject to their own terms and privacy policies. The Company does not store full credit/debit card information.

6.3 Refund Policy

All challenge fees are non-refundable once the challenge account has been activated. If a payment is made but the challenge has not been activated due to a technical error, please contact us within 7 days for resolution.

6.4 Promotional Offers

From time to time, we may offer discounts, coupons, or promotional pricing. Such offers are subject to their specific terms and conditions, may be limited in quantity and duration, and may not be combined unless expressly stated.

7. Performance Bonuses & Rewards

7.1 Reward Eligibility

Rewards are granted upon successful completion of all challenge phases, subject to:

  • Verification of compliance with all challenge rules throughout the evaluation;
  • Account performance review by our operations team;
  • Confirmation that no prohibited conduct (as defined in Section 9) has occurred.

7.2 Reward Types

Available rewards may include performance-based payments, gift cards, discount coupons, or other items as specified for each challenge plan. The specific reward package is displayed on the product page at the time of enrollment. All rewards are granted based on demonstrated trading skill and are not games of chance.

7.3 Reward Processing

Reward claims require submission of valid recipient information. Processing times vary and are subject to internal review. We reserve the right to delay or deny reward claims if we suspect fraudulent activity, rule manipulation, or violation of these Terms.

8. Free Trials and Referral Program

8.1 Free Trial

We may offer free trial challenges at our discretion. Free trial participation is limited to users who do not currently have an active challenge. Free trial rewards (e.g., discount coupons) are subject to their specific terms.

8.2 Referral Program

Our referral program allows users to earn rewards by inviting others to the platform. Referral rewards are subject to the program's terms, which may be modified at any time. Abuse of the referral system (e.g., self-referral, fake accounts) will result in forfeiture of rewards and possible account termination.

9. Prohibited Conduct

You agree not to engage in any of the following activities:

  1. Use the Services for any unlawful purpose or in violation of any applicable law or regulation;
  2. Manipulate or exploit the simulated trading environment, including but not limited to latency arbitrage, toxic order flow, or coordinated trading across multiple accounts;
  3. Create multiple accounts to circumvent platform rules or exploit promotional offers;
  4. Share account credentials with third parties or allow others to trade on your behalf;
  5. Use unauthorized automated trading systems, bots, scripts, or Expert Advisors (EAs) unless expressly permitted;
  6. Attempt to reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the platform;
  7. Interfere with or disrupt the integrity, security, or performance of the Services or servers;
  8. Submit false, misleading, or fraudulent information during registration, verification, or reward claims;
  9. Harass, abuse, or threaten other users or Company personnel;
  10. Use the platform to conduct money laundering or other financial crimes.

Violation of this section may result in immediate account termination, forfeiture of all pending rewards, and potential legal action.

10. Intellectual Property

10.1 Company Property

All content, features, functionality, trademarks, logos, designs, text, graphics, software, and other materials available through the Services are the exclusive property of TopTrade Challenge or its licensors and are protected by applicable intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

  • Reproduce, modify, or create derivative works of our content;
  • Distribute, publicly display, or perform our content;
  • Use our trademarks or branding without written authorization.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will be uninterrupted, timely, secure, or error-free;
  • Market data, price feeds, or trade execution will be accurate or reflect real market conditions;
  • Any defects in the Services will be corrected;
  • The Services will meet your specific requirements or expectations.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TOPTRADE CHALLENGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, exemplary, or punitive damages;
  • Loss of profits, revenue, data, goodwill, or business opportunities;
  • Any damages arising from unauthorized access to your account;
  • Any damages exceeding the total fees paid by you to the Company in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless TopTrade Challenge, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, violation of these Terms, or infringement of any third-party rights.

14. Termination

14.1 By the Company

We may suspend, restrict, or terminate your account and access to the Services at any time, with or without cause, with or without notice, including but not limited to situations where:

  • You violate any provision of these Terms;
  • We are required to do so by law;
  • We discontinue the Services or any portion thereof.

14.2 By You

You may terminate your account at any time through the App settings (Profile → Account Deletion) or by contacting us at [email protected]. For account deletion instructions and retention details, please review our Account Deletion page. Account termination does not entitle you to a refund of any fees paid.

14.3 Effect of Termination

Upon termination, your right to use the Services will immediately cease. Sections that by their nature should survive termination (including but not limited to Sections 10–13, 15–16) shall survive.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If such negotiation fails, the dispute shall be submitted to binding arbitration in accordance with the rules of the applicable arbitration body in the Company's jurisdiction.

16. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Services.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Waiver: The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.
  • Force Majeure: The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, wars, government actions, pandemics, or technological failures.

17. Contact Information

For any questions, concerns, or notices regarding these Terms of Service, please contact us:

  • Account deletion: www.ttradec.com/account-deletion.html
  • Email: [email protected]
  • Website: ttradec.com
  • Address: 81 Braeside Street, WAHROONGA, NSW 2076, Australia

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